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Tuesday, January 21, 2025

show: Any repair for lag on solely one of many three screens when utilizing Horizon Shopper for Mac in full display?


I am having a lag difficulty with certainly one of my two prolonged screens, however solely when utilizing a VM in full display mode. Every part is ok with macOS 15.2 (Sequoia).

I take advantage of Omnissa Horizon Shopper for Mac on my MacBook Professional M3 Professional to entry a Home windows 11 digital machine. I am utilizing two Philips 27E2F7901s as prolonged screens related by way of a CalDigit TS4.

I feel the issues began a couple of months in the past with model 2406, however I am undecided. I up to date to model 2412 Construct 8.14.0 (12437218286) as we speak however I nonetheless have the issue.

When the VM shopper is in full display mode:

  • there’s a delay of at the very least a second (generally for much longer) when typing textual content, deleting textual content, choosing recordsdata or menu gadgets, and dragging home windows

  • video playback is uneven (video solely, not sound).

  • The pointer often disappears, however a powerful motion of the mouse returns it to a different display.

These issues solely happen on one of many three screens (prime proper in my setup).

If I drag the Home windows 11 app window to one of many different two screens, the issue goes away for that window. If I drag it again to the highest proper monitor, the issue goes again to full display mode.

After altering the 2 Philips enter cables on the TS4, the issues persist solely on the higher proper prolonged monitor.

I discover that I’ve no issues with the Horizon app as a traditional window, even when it’s on the monitor and full display mode hangs. I additionally expanded the window to embody each prolonged screens and every little thing was tremendous.

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