Kore.ai is platform agnostic, so you may combine superior AI with all of your most well-liked communication channels, together with WhatsApp. Beneath is a information on the best way to begin creating an AI chatbot for WhatsApp.
Join a Kore.ai account
Step one is Join an account on the Kore.ai XO platform..
Navigate to your workspace
As soon as registered, navigate to your workspace the place you will discover and create new AI chatbots.
Arrange a WhatsApp integration
Kore.ai provides three WhatsApp integration companions: InfoBIP, Gupshup and Karix. We advocate InfoBIP for Latin America and Gupshup for APAC as a consequence of their ease of implementation.
For this instance, we’ll give attention to InfoBIP.
Put together to implement
Allow WhatsApp Enterprise Channel underneath “Deploy > Enterprise Enterprise Channels”.
See the InfoBIP documentation offered by Kore.ai: “WhatsApp: Add WhatsApp enterprise messaging channel.“This offers a step-by-step information to including the InfoBIP WhatsApp channel integration inside Kore.ai.
Arrange
Inside your workspace, as soon as you choose the InfoBIP channel, you’ll go to the settings the place you’ll comply with the next steps:
1) Present InfoBIP telephone quantity, base URL, usernames and passwords.
2) Allow channel and AI chatbot. Ensure your bot’s dialog duties are created earlier than enabling the mixing.
And also you’re able to go!
